Terms and Conditions
Purpose and scope
These Terms and Conditions of Use and Contracting were prepared by Fine Collectibles Corporation Europe, Sociedade Unipessoal Lda. Registered under the identification number of legal person 516111612, with headquarters at Rua da Lionesa, Nº 446 - Centro Empresarial da Lionesa, Edf . C21, 4465-671, Leça do Balio (hereinafter Fine Collectibles Europe).
The Terms and Conditions of Use and Contract mentioned herein apply to visitors (hereinafter referred to as Users or Customers) of the Fine Collectibles Europe website https://www.ironstudios.co/ and, as well, to any commercial transactions carried out by the Customer , through the present online sales platform provided by Fine Collectibles Europe.
Navigation on this website, as well as the purchase of any product on this online sales platform, implies the acceptance of these Terms and Conditions of Use and Contracting by the User and the Client.
Fine Collectibles Europe reserves the right to change these Terms and Conditions of Use and Contracting without prior notice, being obliged to keep this page duly updated from time to time.
Please review these Terms and Conditions of Use and Contracting carefully and review them periodically.
The purpose of these Terms and Conditions of Use and Contracting is to provide all necessary information to Users and Customers with regard to ordering, selling, paying and delivering purchases made on this website.
These Terms and Conditions of Use and Contracting apply exclusively to natural persons who work for purposes that are not part of their commercial, industrial, craft or professional activity.
As such, if it turns out that the user or Customer cannot be qualified as a final consumer, under the terms and for the purposes of Decree-Law no. 24/2014, of 14 February, these Terms and Conditions of Use and Hiring will not apply.
Industrial and Intellectual Property Rights
The User undertakes to respect the industrial property rights of Fine Collectibles Europe and any other third party. The use or granting of access to this website does not confer any right on the brands, trade names or any other distinctive symbol used on it, regardless of whether they are owned by Fine Collectible Europe or any third party.
The content, organization, graphics, design, texts, comments, works, illustrations, photos and other subjects related to our website are duly protected under the applicable legislation regarding copyright, trademarks and other applicable private rights. (including, but not limited to, intellectual property and industrial property).
In this way, under the terms of the Copyright and Related Rights Code, its use for private purposes will only be authorized, without prejudice to more restrictive provisions contained in the mentioned Code.
Any reproduction or total or partial representation of this website or all or part of the elements included in it is strictly prohibited.
The presentation of information on this website does not constitute any waiver of any right in relation to the information or content presented.
Information about content
The viewing, printing or downloading of any text, photographs, graphics, images, icons, links and other audiovisual or sound content, as well as their graphic design and source codes (hereinafter referred to as Contents) provided on this website guarantees the User only one license limited and non-exclusive for personal use of said information, which cannot be republished, distributed or sold.
As such, the reproduction, transfer, distribution or storage of the contents of our website without prior written authorization granted by Fine Collectibles Europe is prohibited for purposes other than strictly personal use.
The User undertakes to use this website and its utilities correctly in accordance with the law, this legal notice and the instructions and notices communicated to him by Fine Collectibles Europe.
The user is also committed to the exclusive use of the website and all its contents for lawful and not prohibited purposes, that is, purposes that do not violate the laws in force and / or that may be prejudicial to the legitimate rights of Fine Collectibles Europe or of any third party, and / or that may cause damage directly or indirectly.
Thus, the User will refrain from using any of the contents of the website for unlawful purposes or effects, prejudicial to the rights and interests of third parties or that, in any way, may damage, disable, overburden, deteriorate or prevent the normal use of the this website.
Editing, Removal and Modification
Fine Collectibles Europe reserves the right to remove, edit or modify at any time and without prior notice all the information and commercial offer presented, namely on products, prices, promotions, commercial conditions, delivery times, geographical restrictions and services.
All Products identified on this website are subject to stock availability.
Responsibility and force majeure
All products sold on this website are in compliance with Portuguese legislation.
Without prejudice to the geographic restrictions detailed below, Fine Collectibles Europe declines any responsibility in the event of non-conformity of the Products sold with the legislation of the country where the order is delivered, being the Client's responsibility to check with the local authorities the conditions of import or use of the Products you want to order.
Fine Collectibles Europe also declines any responsibility for unforeseen circumstances or force majeure, resulting from unforeseen events or natural forces foreign to human action, which cannot be avoided or situations that create the impossibility of complying. the provision that cannot be attributed to Fine Collectibles Europe, namely, but not exclusively, in situations such as natural disasters, terrorist attacks, war, epidemics, among others.
Obligation of correct use of the website and its Content by Customers and Users
Customers and Users undertake to comply with and respect these Terms and Conditions of Use and Contracting, using this website and its utilities in accordance with the law, this legal notice, as well as in accordance with any instructions and notices communicated to him.
Customers and Users undertake in particular:
a) To refrain from introducing, storing or disseminating defamatory, obscene, insulting, xenophobic and / or any other content that violate the general principles of law and public order through this website;
b) Not to use false identities;
c) Providing personal data and the correct addresses so that Fine Collectibles Europe can process orders properly.
Fine Collectibles Europe reserves the right to delete the account of Users who breach any of the mentioned obligations.
The Client is responsible for the veracity of the data communicated, advising the immediate communication of any changes to them.
Fine Collectible Europe declines any responsibility for any delays or impossibility of processing the order, namely in the act of delivery, resulting from error or insufficiency of the data provided by the Customer.
The right to use this website is personal and non-transferable.
Any password or right offered to Customers to obtain information or content is not transferable and can only be used by them.
Thus, the Client undertakes to keep, and not disclose, his password to access the reserved area on our website, in order to prevent third parties from accessing his account at Fine Collectibles Europe.
Nevertheless, the user can configure his equipment to accept or not the cookies he receives.
The prices on this website are expressed in Euros (€) with VAT included at the rate in force at the time of payment of the order.
The prices advertised on this website should only be considered valid for the day they are announced and for all orders placed on that date, even if received at a later time, and are still subject to availability of stock.
Without prejudice to making every effort so that this does not happen, some products may have an incorrect price, so Fine Collectibles Europe will always check the prices of the items ordered when processing orders.
If the price of the product is lower than advertised, Fine Collectibles Europe will refund the difference.
In the event of a computer, technical, human, or other error, which causes a substantial change, not foreseen by Fine Collectibles Europe, in the retail price, in such a way that it becomes exorbitant or manifestly insignificant, the purchase order will be considered invalid and voided.
Any promotions advertised on our website are limited to existing stock.
Product prices are increased by shipping costs, as described below.
To make purchases through our website, it is necessary to create a personal account, registering as a Customer and providing the necessary data for that purpose, contained in the respective form.
Once registered, just insert all the products you wish to purchase into the virtual shopping basket.
The order will only be successfully completed by completing all the purchase steps and after receiving the order completion message.
The validation of the purchase order implies that the Customer has become aware of and expressly accepts these Terms and Conditions of Use and Contracting.
The data recorded by Fine Collectibles Europe are evidence of the set of transactions carried out between Fine Collectibles Europe and the Client.
As soon as you finish your purchase, the Customer will receive an automatic email confirming the transaction. If the data is not correct, you can immediately request its change, or even, the cancellation of the purchase made.
Accepted payment methods
When purchasing Products sold on our website, Fine Collectibles Europe offers the following payment methods:
Visa or Mastercard - You can make your purchases by providing your Credit Card details.
PayPal: You can pay for your purchases through a PayPal account. In this mode, the order will be processed immediately.
Fine Collectibles Europe only processes an order placed by a Customer after confirmation of the respective payment, so we cannot guarantee the availability of the products until the beginning of said processing.
In the product sheet, the Customer finds the estimated shipping times: immediately available or stock to be confirmed.
In addition to the estimated shipping time, the transport time depends on the chosen carrier, as well as the order destination.
Estimated delivery dates are indicative only.
Any delay in the shipment of items, given the estimated dates presented, merely indicative, does not entitle the Customer to any compensation.
If after 48 hours of receiving the order confirmation, payment of the order does not occur, Fine Collectibles Europe reserves the right to consider it canceled, with the items being put up for sale again.
It is not possible to cancel an order after it has been processed by Fine Collectibles Europe.
It is not possible to return shipping costs in the event of order errors attributable to the Customer.
Deliveries and shipping costs
Fine Collectibles Europe sells and delivers to Portugal and all countries in Europe.
Without prejudice to the provisions of the previous paragraph, Fine Collectibles Europe reserves the right not to make sales to some foreign countries even if they belong to the European continent, which will be informed during the order by the Customer.
Orders cannot be delivered to PO boxes.
It is advisable to open the order in the presence of the carrier. If you notice that the product is damaged or does not correspond to the one you ordered, you must mention it on the delivery note, otherwise we cannot hold the carrier responsible.
According to the Consumer Protection Law, the risk of loss or damage to goods is transferred to the consumer when the consumer, or a third party indicated by him, acquires physical possession of the goods, so we reinforce that the order status must be verified in the presence of the courier.
Fine Collectibles Europe is not responsible for the payment of any costs, fees, taxes or customs costs that may be charged by the country of destination of the order. Such costs, fees, taxes or customs costs, if any, are the sole responsibility of the Customer.
Deliveries are made via CTT or DHL.
The shipping costs are as follows:
Right of free withdrawal
Having purchased an article on our website, the Customer has 14 days to return it, upon receipt of the order, under the right of free resolution, provided for in Decree-Law No. 24/2014, of February 14th. You can do so, provided the following conditions are met:
a) Presentation of the product purchase invoice.
b) The product is delivered in the same condition as it was sold - without risk, without external damage or signs of use and in perfect working condition, packaged in its original packaging and accompanied by all its accessories.
Click here for all the information on the right of free termination and for the form to request the termination of a contract.
Returns and Exchanges
The Customer can exchange or return the product up to 7 days after delivery, and must, for this purpose, have the document proving the purchase.
The transportation costs of returning, replacing or exchanging items are the responsibility of the Customer.
All items will be checked upon arrival at our warehouse and only those who respect the return conditions will be accepted for exchange or return.
We reserve the right not to accept items that do not meet the return conditions.
The refund will only be made after checking the condition of the product.
The law applicable to any contractual relationship established through the Fine Collectibles Europe website is Portuguese law.
For the resolution of any conflicts arising from the commercial relations maintained between Fine Collectibles Europe and the Clients, in court, the jurisdiction of the District of Lisbon will be competent, with express waiver of any other.
If the Client is outside of mainland Portugal, Fine Collectibles Europe informs that any judicial process should be referred to the Portuguese Courts.
Alternative dispute resolution
In the case of disputes initiated by a consumer against a supplier of goods or service provider concerning contractual obligations resulting from contracts for the purchase and sale or provision of services, concluded between a supplier of goods and consumers resident in Portugal and in the European Union , the consumer may resort to a Consumer Dispute Resolution Entity.
For this purpose, Fine Collectibles Europe is registered with CICAP (Porto Consumer and Arbitration Information Center), headquartered at Rua Damião de Góis, nº31 Loja 6, 4050-225 Porto. Tel: 225508349, email: email@example.com.
In the event of a dispute, the consumer may resort to this dispute resolution body.
More information on the consumer portal, at www.consumidor.pt.
Electronic complaints book
We appreciate that you contact us in advance to expose any dissatisfaction you may have about the purchased item, or the service provided, so that we have the opportunity to solve the problem, or clarify any possible misunderstandings.
Please use this link to contact us: Contacts.
Alternatively, you can use the online complaints book, available at https://www.livroreclamacoes.pt/inicio.
These Terms and Conditions of Use and Contracting were updated on January 19, 2021